The Operations Support Clerk reports to the department Operation Supervisor and plays a key role in the day to day operational requirements for the business.
Please note this is for our day shift 7:00AM to 3:30PM
Please note this is for our afternoon shift 3:30pm to 12:00am.
In this role, you would prepare all department documentation and respond to all internal or client inquiries (via telephone, email, fax or in person) in a professional, polite manner. An Operations Support Clerk ensures that all productivity reports are accurate and achieved to maintain service level standards. This role also involves data entry for multiple customers, while helping to coordinate and supervise the activities with the processing team. You would have the opportunity to manage order flow in the system (PKMS) and on the floor with the team. In this role, you would also assist the team with troubleshooting any RF Issues and supporting activities on the floor, as required (RF Scan, pick, pack, Fill Active).
1-2 years experience in a distribution, transportation and/or logistics environment is an asset
You have strong communication skills: verbal, written, listening
Demonstrates excellent interpersonal skills
As an Operations Support Clerk, you have the proven ability to encourage and motivate others in a positive manner
You have excellent keyboarding skills; well versed in Microsoft Outlook, Excel and Word
Knowledge and experience using PkMS and Navigator an asset
Demonstrates the ability to work with multiple systems simultaneously
You are willing and able to lift up to 50 lbs
You have the ability to maneuver within the facility between departments
You are able and willing to work overtime as required in order to meet time-sensitive service level standards
Minimum High School diploma; College diploma preferred.
National Logistics Services (NLS) is Canada’s leading logistics provider for fashion, footwear, actionwear and general merchandise.
National Logistics Services (NLS) is Canada’s leading logistics provider for fashion, footwear, actionwear and general merchandise. NLS welcomes diversity in the workplace and encourages applications from all qualified individuals, including visible minorities, Aboriginal People, and persons with disabilities. NLS is committed to providing accommodation for people with disabilities. To request any accommodation you may require to participate in the recruitment process (including alternative formats of materials or accessible meeting rooms) contact Human Resources to discuss your needs.